How do I create a Mount This Fish Company account? |
|
1) Click the Account icon on the top left side of our site.
|
|
How do I edit my account information? | |
Click the Account icon on the top left side of our site and sign in to edit your account information. | |
How much is my shipping? | |
Shipping is either automatically calculated prior to submitting your payment information or if you are ordering a crated item that ships via freight we will need to calculate a shipping estimate. Simply add items to your cart and proceed to the Checkout page where you will be offered either a fixed shipping cost or a standard crated shipping amount and then a customer service representative will contact you with a shipping estimate. | |
I forgot my password. | |
Click the Account icon on the top left side of our site and click "Sign In". On the Sign In page, you'll see a link that says "Forgot your password?". That link will send an email to you with your password. | |
How do I return my product? | |
Please click here for more information on returning an item. | |
I received the wrong product. | |
If you feel that you have received the wrong product, please contact customer service within 72 hours of receiving the product. | |
What is your return policy? | |
Please see our Terms & Conditions for complete details regarding our return policy. | |
When will my order ship? | |
Please see each individual item page for more information on the availability of each item. Also, after placing your order, you may the Account icon on the top left side of our site to track the status of your order. You will receive a shipment confirmation when your order has shipped and tracking information within 24-48 hours of shipment. |